Frequently Asked Questions

What warranty do you offer?

All of our products come with a 12-month warranty unless otherwise specified on the product page on this website. Please see our Warranty page for full details.

What if I change my mind?

We are happy to return your items and refund your payment. Please see our Returns & Refunds page for all of the important conditions and fees.

How much does delivery cost?

The cost of delivery will depend on what products you order as well as how many. Each product has an indication of delivery costs on it’s page, but the best way to find out how much delivery will cost is to check the delivery price in your shopping cart when you have added everything to it.

Can I pick up my order

No, we do not offer a pick up service. There’s a few reasons for this. We operate warehouses from various locations, so your order might not come from one place. We also don’t have a central storefront to keep our overheads as low as possible to make sure that we keep our prices as low as we can for our customers.